Business Communication at Elite Education Institution

Question: Describe the Business Communication at Elite Education Institution. Answer: Introduction Communication plays a most significant role in the workplaces as it helps to exchange all sorts of information among the individuals and encourage collaboration within the organizations (Rai and Rai, 2008). Both the verbal and non-verbal processes can be used in communication among the staffs of the organization which makes the work progress much smooth and easily manageable. This paper will highlight the importance of workplace communication within Elite Education Institute and how the management and operational processes can be improved by means of effective communication. Importance of improving management and operational processes of Elite Education Institute Elite Education Institute is one of the most well known and reputed education centres in Australia that provides the students with the high quality education so as to help the latter gain enough knowledge and develop skills and enable themselves to meet their ultimate objective of becoming one of the top education providers of the country. The institution has employed several skilled and highly expertise professionals who have the abilities to rendering appropriate education facilities and learning to the students. The staffs are very much cooperative with the students and always encourages a happy and supportive learning environment which facilitates the individual goals of the students. The teachers show the students the pathway that leads them to their dreams and success. Thus improvement in the communication and interaction process is of utmost significance. Systems and processes In order to ensure smooth communication among the teaching staffs of Elite Education Institute, the management and administration department of the institution must organize certain meetings or training programs for helping the staffs or the teaching professionals to get engaged in open communication with each other so as to get acquainted with the thoughts, viewpoints and perceptions of the others (Leadership, et. al., 2011). This will help the staffs to understand each others perspectives and ideas and thus it will be easier for them to work together in the field. Teaching The management must also take care of the fact that there is perfect communication and constant interaction between the teachers and the students of Elite Education Institute. The teachers at Elite must interact constantly with the students which will help them to understand and judge the expertise and skills of the students thereby analysing how their teaching process can help them to uplift their talents and efficacies and achieve their career goals much effectively (Hartley and Bruckmann, 2002). The teachers must make sure that whatever they teach to the students can guide or assist them in the rightful path of success and proficiency. The queries and doubts of the students must be acknowledged by the teachers with much care so that both the teachers and students can understand the latters strengths and weaknesses and thereby incorporate teaching styles to improve their weaknesses. Student pastoral care All sorts of training or learning support must be rendered to the students by the teachers at Elite for developing their learning skills and efficacies. The teaching staffs, administration and the student unions must collaborate with each other so that the welfare networks for the undergraduates at Elite can be strengthened. By organizing training and development programs or training workshops, the teachers and other senior professionals must encourage student participation so as to understand what are the weaknesses of the students and thereby help them and aid them adequate support for helping them to overcome their weaknesses and promote their strengths (Guffey and Loewy, 2010). Hence in this process, communication plays an effective role as the strengths of the students can be properly judged by the teachers through such training workshops. The collaborative work between the student union and the administration and management of Elite will help to encourage constant interaction a nd share individual thoughts and perceptions with each other much easily. Workplace communication Communication is something that is very much important for every organization. It seems very easy, but communicating effectively actually requires a bit of finesse and skill. It is very important for the organizations to follow proper steps or processes of communication so that the staffs can be able to interact with each other effectively so as to make it easier for them to carry out their functions and responsibilities beneficially within the organizations (Smith and Fitzpatrick, 2002). Miscommunication or inappropriate words can create arguments among the staffs which might hamper the well being of the organizations. In the Elite Education Institute, the staffs need to communicate with each other as well as with the students so that proper effective teaching procedures can be ensured. The teaching patterns as well as the education patterns can be well judged with the help of proper communication between the teaching staffs and the senior professionals at Elite. Staff management The administration and management department at Elite must also manage the staffs by proper communication and close interaction (Ettinger, et. al., 2007). The teachers who have less expertise in teaching the students must be communicated by the seniors so that the former can be trained to develop their teaching styles. Conflict resolution The teachers at Elite are from different cultural and educational backgrounds and hence conflicts between their ideologies and perceptions are likely to occur. Thus several meetings and open discussion must be encouraged by the administration for the teachers so that the conflicts can be well managed. Acceptance of these recommendations Elite is a well reputed learning service provider of Australia which aims to become the topmost education institute of the country. For achieving this aim, the institution must follow these above cited recommendations which will help the teachers to enhance their teaching styles and abilities thereby ensuring the admission of several students in the institution. ACE model of communication ACE model of communication must be adopted by Elite so that the students can continue to embrace even after completing their business communication training sessions. With the help of the ACE model, the teachers can help the students to analyse, compose and evaluate what they have learnt thereby ensuring better outcomes from the teaching procedures (Bove?e, et. al., 2004). This model in business education course can support the students to develop effective communication skills. The model does not only encourage the students to identify what they actually learn but it also emphasises upon how they can implement their learning in writing. Thus the students can learn to write what they have learnt by clearly identifying the meaning of the lessons taught to them. Conclusion The study entailed that the staffs of Elite are not very much involved in communication or interaction with each other. Hence better or successful education practices are not well facilitated at Elite due to the lack of cooperation and effective communication among the teaching staffs (Baguley, 2009). Thus the above recommendations need to be followed or practiced at Elite for ensuring better communication and teaching process for the students. References Baguley, P. (2009).Successful workplace communication. London: Hodder Arnold. Bove?e, C., Thill, J. and Schatzman, B. (2004).Business communication essentials. Upper Saddle River, N.J.: Prentice Hall. Ettinger, B., Perfetto, E. and Ettinger, B. (2007).Workplace communication. Upper Saddle River, N.J.: Pearson Prentice Hall. Guffey, M. and Loewy, D. (2010).Essentials of business communication. Mason, OH: South-Western/Cengage Learning. Hartley, P. and Bruckmann, C. (2002).Business communication. London: Routledge. Leadership, C., Prince, D. and Hoppe, M. (2011).Communicating Across Cultures. Hoboken: John Wiley Sons. Rai, U. and Rai, S. (2008).Business communication. Mumbai [India]: Himalaya Pub. House. Smith, B. and Fitzpatrick, L. (2002).Workplace communication. Melbourne: TAFE Frontiers.